What is ISO 9001?

ISO 9001 is the world’s most widely recognised management system to help monitor and manage quality in an organisation, it’s designed to support your organisation in achieving excellence through robust processes and continual improvement.

A well-implemented Quality Management System (QMS) certified to ISO 9001 will support the effective management of your business and help you meet customers’ requirements. It is suitable for any organisation that wants to improve customer satisfaction and staff motivation and build a culture of continual improvement.

Our ethos at Osprey Solent is to firmly support your company in achieving consistently high performance and service levels through an effective and efficient Quality Management System (ISO 9001).

Designed for any type of organisation, regardless of its size, activity or sector. This standard is more applicable to those dealing with main contractors or public sectors that want to ensure compliance to legislation. It can also be appealing to companies looking to reduce their workers insurance premium and improve workers performance. It usually takes 6-8 months from start to finish to be certified to ISO 9001.

How can ISO 9001 benefit your organisation?

Implementing ISO 9001 in your organisation can yield a multitude of benefits, positioning your business on a path of sustained success and customer satisfaction. This globally recognised standard for quality management systems offers a systematic approach to ensuring that products and services consistently meet or exceed customer expectations. ISO 9001 provides a framework for enhancing operational efficiency, streamlining processes, and fostering a culture of continuous improvement. By adopting this standard, organisations can gain a competitive advantage, enhance customer trust, and improve overall business performance. ISO 9001 certification not only demonstrates a commitment to quality but also opens doors to new opportunities and partnerships, making it a strategic investment for organisations seeking long-term success in today’s competitive marketplace.

Improved Quality Outputs
Reduced Re-work
Legal Compliance
Reduced Risk
Enhanced Reputation
Increased Employee Engagement
Increased Profitability
Reduced Insurance Premiums
International Recognition
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Why work us for your ISO 9001 Implementation?

  • Osprey Solent has a 100% success rate of achieving UKAS accredited certification to ISO 9001 for our clients.
  • Osprey Solent has a wealth of experience with a wide selection of ISO standards including ISO 9001, so can offer tried and tested advice on their implementation and integration within your business
  • We are recommended by all the major certification bodies for ISO 9001 consultancy and have worked with many of them for several years.
  • We have an experienced and dedicated team of in house consultants and technical experts ensuring that you receive the best possible service.

Phases of ISO 9001 Certification Support

Phase 1 - Discovery

  • Provide advice on the ISO 9001 standard and its requirements
  • Support with the developments of associated documents
  • Provide guidance on how to integrate the ISO standard with your existing business processes, controls and other standards. This can reduce time and potential complications in the future.
  • Carry out a Gap analysis of your business against the standard.
  • Support the development of an action plan in preparation for certification.

Phase 2 - Planning

  • Develop a project plan with key deliverables and a realistic timeframe to achieve certification
  • Liaise with key stakeholders within your organisation to develop engagement and support
  • Identify the key processes and procedures which require development and implementation resulting from the gap analysis
  • Identify the key risks and opportunities which need to be addressed for the organisation.

Phase 3 - Implementation

  • Develop the required documentation in a format that best suits your organisation
  • Support, organise and run any training and familiarisation required to provide a solid platform for the success of the management system.
  • Liaise with different stakeholders within your business to develop processes that best suit the companies requirements and to foster engagement and ownership from those who will use them.
  • Maintain and update legal registers
  • Create a bridge and line of communication with statutory and regulatory bodies, customers and suppliers
  • Provide a comprehensive internal audit schedule and process for undertaking internal audits
  • Conduct an internal audit and make recommendations for improvement

Phase 4 - Certification

  • Draw on the wealth of experience from the Osprey Solent team who will provide advice that not only meets compliance but is best suited to your business and its objectives and strategy.
  • Ongoing maintenance of the management system
  • Support and attend, where required, the Stage 1 and Stage 2 certification audits with your chosen certification body
  • Support and attend, where required, the certification site visits
  • Report on Key Performance Indicators and opportunities for improvement identified.

Phase 5 - Post Certification Support

  • Provide ongoing support in discussions with your certification body.
  • Provide assistance with external assessment and surveillance visits
  • Develop your management system to best incorporate existing requirements, both legislative and other requirements.
  • Support and attend Management review meetings
  • Conduct internal audits independently of those within the business providing a greater level of assurance for those senior leaders within the organisation.
  • Conduct supplier and sub-contractor audits
  • Provide impartial, professional advice on business improvement
  • Provide advice on business strategy and long term planning

Want to find out more?

Empower your quality management journey with ISO 9001 certification. Take the first step towards a secure and thriving work environment. Contact us today to discuss how implementing this international standard can benefit your organisation, ensuring a safer tomorrow for your team.

Let’s build a foundation of excellence in quality management together – because your employees deserve it, and your success depends on it.

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